To file a complaint, visit the OIC website and select the “Complaints” tab. This will take you to a website that details the types of complaints you can file. Online Agency Directory Services Before contacting the OCI about your dispute, contact the insurance company and ask them to resolve the issue. This will allow Liberty Mutual to correct its error or warn other consumers of potential problems with the Liberty Mutual service.
For example, you should have Liberty Mutual update your mailing address or vehicle information if you are moving or buying a new car. Liberty Mutual car insurance rates are based on your driving record and experience, along with factors such as the type of car you drive, your zip code, your insurance history, and more. To file a complaint about Liberty Mutual, go online and submit your problem to your state's Better Business Bureau and insurance regulator, and then write a review about Liberty Mutual on WalletHub. You'll need to provide basic information about yourself, your Liberty Mutual policy number, and the date you want your policy to end.
Liberty Mutual may also ask you for the details of your new auto insurance policy to verify that you won't be. So, if you're disappointed with any element of Liberty Mutual's service, you can rest easy knowing that you have several options for filing a complaint. You can also file a formal complaint with your state insurance department or Liberty Mutual's state insurance department (I think they're based in Massachusetts). If you have already paid the premium for the policy period in full, Liberty Mutual will reimburse you for the unused portion, less cancellation fees.
Yes, Liberty Mutual insurance rates are competitive for certain drivers, including teens and college students. To cancel Liberty Mutual insurance, the policyholder contacts their agent directly or call a representative at 1-800-290-8711.